SEC payment guide — Saudi electricity bills explained

Clear, practical steps for reading your SEC (Saudi Electricity Company) bill, locating payment references and choosing a payment channel. Designed for expats and businesses needing quick, reliable guidance.

  • Bill components: consumption, fixed charges, subsidies, VAT
  • Payment reference formats and where to find them
  • Available payment channels and tips to avoid errors
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SEC bill overview

Where to find your payment reference

SEC bills include multiple identifiers. The payment reference is usually a long numeric string labelled "Reference" or "Payment Slip". Below: typical positions on the bill.

Bill reference highlighted
  • Customer number — customer account ID used for queries
  • Invoice number — unique bill ID
  • Payment reference — use this for bank and online payments

Common reference formats

Most references are numeric, 14–18 digits. Always copy exactly; leading zeros matter.

Payment reference example
Tip: Double-check digits and avoid spaces when pasting into payment forms.

Accepted payment channels

SEC accepts multiple channels. Choose one based on speed and convenience.

ChannelNotesTypical time
Online banking (KSA banks)Enter payment reference; often immediateInstant
Visa/Mastercard (online)Card payments via SEC portalImmediate
ATM / KioskUse reference or scan QRMinutes
Authorized payment pointsCash payments acceptedSame day
Need step-by-step payment assistance
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Advisor: contact us if your payment fails or reference is rejected.

Troubleshooting & FAQ

Common reasons: incorrect reference digits, expired payment window, bank routing delays. Re-check reference and contact your bank or SEC.

Bank transfers are usually instant within KSA; international transfers may take 1–3 business days. Save receipts and match amounts to the invoice.

Yes — you can pay via any supported channel. Ensure the reference matches the invoice to avoid misallocation.

Step-by-step quick actions

1. Inspect the bill

Find the "Payment Reference" and customer number.

2. Copy digits carefully

Avoid spaces; use numeric keypad where possible.

3. Choose a channel

Prefer online banking in KSA for instant settlement.

Payment channels

If you face any uncertainty, our guides and advisory can help you avoid mispayments.

Contact an adviser

Legal & compliance notes

This guide summarises common SEC payment practices. For binding legal advice regarding disputes, taxes or consumer rights in Saudi Arabia, contact a qualified lawyer. Our site sec-electricity provides informational support and practical walkthroughs only.

  • Keep receipts for 12 months
  • Protect personal account numbers
  • Report suspected fraud to your bank and SEC immediately
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