Saudi bill advice — UK guidance Q3

Concise, practical steps for UK residents and businesses dealing with Saudi electricity statements (SEC / SECO). Understand charges, read your bill, identify payment references, and know dispute routes.

Contact an adviser SEC payment guide

Overview: What's on a Saudi electricity bill

Most SEC statements include meter details, consumption bands, tariff codes, VAT or government levies, and a payment reference. For expatriates and UK-based payers, the reference and contract ID are critical when arranging overseas payment.

Contract & meter ID
Billing period & consumption (kWh)
Tariff / tariff class
Payment reference for bank transfer

Tip: Screenshot the payment reference and contract ID before making transfers. Keep copies for bank queries.

Bill breakdown — reading charges

Line	What it means	Action
Consumption (kWh)	Energy used in the period	Compare to previous month
Tariff code	Determines unit price	Check against tariff clarity
Fixed charges	Standing/capacity fees	Verify contract type
Payment ref	Use this for international transfer	Copy exactly

Payment options and practical steps from the UK

Confirm the exact payment reference and beneficiary name on the bill.
Use an international transfer or a payment service that supports Saudi SAR. Watch fees and FX rates.
Keep remittance evidence and bank receipt; include contract ID in transfer notes where possible.

If you need step-by-step payment support, use our contact page to request assistance.

Advisor available for UK callers — limited sessions Q3.

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Tariff clarity — common UK concerns

Residential vs Commercial

Ensure the tariff code matches your usage profile. Misclassification affects unit rate and standing charges.

Estimated reads

If the figure is estimated, request a meter read and hold payment until clarified when appropriate. Keep evidence of your query.

Frequently asked — accordion

Often SEC accepts SAR. Use a bank or FX provider to convert and include the exact payment reference. Confirm with beneficiary bank first.

Raise a formal query via SEC customer service and keep copies of meter reads, photos and prior bills. If unresolved, contact us for guidance on escalation.

Include the payment reference in transfer notes and attach remittance evidence to any email or online portal submission.