Billing error audit k5

Specialist audit service focused on identifying errors and overcharges in Saudi electricity (SEC) bills. We provide a clear audit report, disputed items, and payment reference guidance tailored for UK residents and organisations dealing with SEC statements.

  • Targeted: SEC tariff checks, meter readings, VAT & duty validation
  • Outcome: audit summary, recommended corrections, evidence pack
  • Safe handling of personal billing data in line with UK requirements
Request audit SEC payment guide
Consultant face
Average saving identified
£320
Turnaround
5–10 working days

Why an audit matters

SEC bills can include tariff mis-application, erroneous meter multipliers, ambiguous payments and duplicated charges. An audit protects you from paying more than due and prepares a formal dispute submission.

  • Tariff mismatches: incorrect category or consumption block.
  • Meter & consumption: anomalous readings or estimated usage.
  • Payment allocation: unidentified or misposted receipts.
SEC bill close-up

Common billing errors — examples

Estimated readings

Bills based on estimates often misrepresent true consumption; correcting this can produce refunds or recalculated charges.

Estimated reading example

Incorrect tariff code

Wrong tariff assignments (residential vs commercial) are a frequent source of overcharge.

Tariff mismatch

Our audit process

  • 1. Intake: collect bills, payment records and meter history
  • 2. Analysis: line-by-line verification against tariffs and readings
  • 3. Evidence pack: compiled discrepancies with calculations
  • 4. Recommendations: formal dispute template and next steps

We present a clear report suitable for submission to SEC or for legal review.

Start an audit
StageEstimate
Initial review24–48 hrs
Full audit5–10 days
Dispute pack2–4 days

Interactive audit checklist

Compare meter serials, multiplier values, and sequential readings to flag anomalies or tampering signs.

Verify applied tariff codes vs. supply type and contracted rates; recalculate tariffs where needed.

Reconcile receipts and bank statements with SEC ledger entries to identify misallocated or missing payments.

Case summaries

Case study 1

Residential overcharge

Corrected estimated readings led to a refund and tariff adjustment.

Case study 2

Payment misallocation

Reconciled payments recovered credited balances.

Case study 3

Tariff classification

Reclassification reduced unit rates for a SME account.

Get started — practical checklist

  1. Gather the last 12 months of SEC bills and payment receipts.
  2. Scan meter photos and any correspondence with SEC.
  3. Secure bank references for contested payment dates.
  4. Contact us via Contacts — we prepare an intake and audit plan.
Open intake Privacy & data